ΠΕΡΙΓΡΑΦΗ

Send emails that are read, understood, and acted on Let’s face it, email is a fact of life. The average employee in the US receives 125 emails per day. The majority of professionals say email creates tension, confusion, and other negative consequences in their busy work days.

This course will help you to be part of the solution by identifying ways to write better and fewer emails, that will also ensure your emails are read, understood, and acted on.

Topics covered include: 

• Determining when to send an email, and when to use another form of communication
• Writing professional emails with six best practices 
• Listing the 4 Cs of good writing: Clear, Concise, Complete, and Correct
• Identifying your purpose and checking that your email supports that purpose
• Removing extra information
• Ensure your email includes all necessary information
• Identifying and fixing common mistakes  Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation.