ΠΕΡΙΓΡΑΦΗ

This training will provide, through practical examples, exercises and best practices, the basic knowledge and skills needed for monitoring the central management tasks of a business. Participants will gain insight on how departmental KPIs are used for planning, measuring and analysing performance, across an organisation whilst they will benefit from learning about key trends and available digital capabilities.

KPMG Academy decided to offer this training after acknowledging that nowadays, many organisations are struggling with performance monitoring and management, as result, business owners are unable to confidently provide answers to basic strategic questions related to the competitive and disruptive environment in which they operate. Thus, in order to succeed, many companies devise new decision-making strategies and tools, such as the Enterprise Performance Management (EPM). More specifically, EPM is an enterprise-wide capability which provides the necessary business view to translate strategy into action for improved performance through the definition of clear KPIs.  

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

By the end of the training, participants will:

• Interpret and describe correctly the concepts of business performance management
• Acknowledge and recognise current trends in business performance management
• Be able to explain how to best improve or set the standards for better decision-making
• Implement steps towards improving data-driven decision-making
• Develop monitoring KPIs and targets that are aligned with the organisation’s strategy
• Interpret and use the results that emerge over time from an EPM system to make necessary decisions
• Appreciate the importance of improving decision-making through performance management and reporting
• Be encouraged to participate in strategic discussions concerning decision-making.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

Company owners and managers, executives tasked with data analytics within organisations, CIOs, CEOs, COOs, chief commercial officers and other related professionals.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Agenda

Join the webinar (8:30 a.m. - 9:00 a.m.) *

Sessions (9:00 a.m. – 12:15 including including a 15-min break between sessions)

1. Training Introduction (15 min)

• Seminar objectives
• Overview of the material to be covered

2. What is EPM? (30 min)

• The definition and evolution of the EPM
• Key trends and digital capabilities
• Understanding the real value of EPM in organisations

3. Introduction to KPM

• Leveraging KPMG’s EPM Framework
• Overview of the journey for implementing the KPMG’s EPM framework
• Practical Exercise 1: Participants will be required to assess the maturity of their organisation in EPM by applying a proposed framework

4. The data-driven journey to performance monitoring (1 hr)

• The meaning and benefits of becoming a data-driven organization
• Overview of the data-driven journey
• Demonstration of EPM solutions

5. Performance monitoring in practice – Part 1 (2 hrs & 30 min)

• Overview of the KPMG’s EPM strategic and KPI framework
• Introduction to metrics and Key Performance Indicators (KPIs)
• Translating strategy into specific KPIs through a cascade approach
• Examples of strategic and financial KPIs to assess overall performance
• Practical exercise 2: Participants will be provided a case study to identify the KPIs for the strategy performance monitoring of an organization

6. Performance monitoring in practice – Part 2 (1 hr)

• The process and benefits of setting SMART (Specific, Measurable, Attainable, Relevant, Time-bound) KPIs for the performance monitoring
• Overview of the performance monitoring governance to increase accountability and responsibility
• Best practices on applying the approach and improving performance reporting
• Conclusions and wrap up.

*Note: Please join the meeting 30 minutes prior to the webinar’s start time (join at 8:30 a.m.), in order to make sure that you do not face any connection or other technical issues.

Trainers

Damianou Eleni

Senior Manager, Management Consulting, KPMG in Cyprus

Eleni holds an MBA and MEng in Biomedical Engineering. She is a Senior Manager at the Management Consulting Department and a member of the Strategy, Customer & Operations team of KPMG in Cyprus. Eleni specialises in the provision of advisory services to both private and public sector clients. Her services are related, among others, to pricing, operations, operational restructuring and strategy definition. In addition, Eleni advises companies on the implementation of strategic initiatives, in the context of large and small transformational projects.

Prior to joining KPMG, Eleni was a Senior Consultant at Simon - Kucher & Partners, a global leading consultancy in pricing, which provides advisory services on pricing and sales transformations, in Luxembourg and the USA. Eleni was also a university guest lecturer on pricing theory at Maastricht Business School and Vlerick Business School.

Radivojevic Vanja

Senior Manager, Management Consulting, KPMG in Cyprus

Vanja is a Senior Manager leading the Data & Analytics service line, IT Advisory of KPMG in Cyprus. She holds a BBA (Finance and Investments) from Baruch College, City University of New York and an MSc in Business Intelligence and Data Analytics from CIIM. Since she joined KPMG in 2018, Vanja participated, amongst other, in Data Analytics projects in the finance, insurance, aviation, consumer products, oil & gas, shipping industries etc. She is responsible for delivering advanced analytics and business intelligence solutions to companies in Cyprus, the CIS region and Africa.

Vanja has extensive prior experience in the field of finance and investments, having worked in Private Wealth Management with Goldman Sachs & Co. in New York. She also possesses broad experience in structuring and originating debt instruments in the emerging markets, as well as in sales and marketing of financial products in Europe and New York. Her prior experience also includes production management liaising with counterparts in Asia and the Middle East to ensure quality delivery and execution of products. 

Important Notes

Please note that this webinar is part of a training series “The journey to data-driven decision-making”. This webinar can be attended independently or as part of the whole training series. The additional webinars that are included in this series of trainings are:

• Becoming a Data Driven Organization: The journey to data-driven decision-making
• Analytics adoption: The journey to data-driven decision-making
• Data Management & Quality: The journey to data-driven decision-making

Please note that since the daily numbers of COVID-19 cases in Cyprus are still considered high, KPMG Academy will keep offering its trainings online until further notice, to ensure the safety of its clients and personnel. In case of considerable decrease in COVID-19 cases in Cyprus and if the level of contamination through physical gatherings becomes relatively low, webinars will be converted to face-to-face seminars. If so, this training will be conducted on 16 November 2021 (from 8:30 to 15:30) instead of 15 & 16 November 2021 (from 9:00 to 12:15). Further information will be communicated to you in due course.