ΠΕΡΙΓΡΑΦΗ

You negotiate every day, but the biggest negotiations often have far reaching implications. To handle those, you need to understand what to do, what to say and where you want to be. As with many successes in life, it is the work in advance that really wins the day: in this programme you are provided with the tools and techniques for both preparation and for meetings, calls or messages.

Using a structured approach to negotiating is where confidence can be built and developed, and where reviews can be more effective as improvement areas are more easily identified. In a skills area like negotiation there are no limits to how you can be – this is why a structure which is flexible but practical can help you improve.

Most negotiators develop habits and traits which work for them, but which – over tie – tend to come down to a small range of behaviours and habits. In this training we help you evaluate you own habits and mindset and identify new approaches which will provide you with a more flexible yet still professional approach.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

This highly interactive course is suitable for banking professionals working with both finance professionals and others where negotiating with clients, colleagues and business partners is a feature of everyday work, and where the highest standards are required.

Participants will have the opportunity to:

• Examine their own negotiation skills levels
• Consider how they prepare for negotiations
• Describe what win/win means for them
• Use the win/win model to plan negotiation outcomes
• Describe the best ways of dealing with clients of all types
• Describe the skills to enable mutual benefit
• Use the IMPACT model to structure negotiations
• Consider a range of techniques for handling difficult negotiations
• Know when to stay and when to walk away
• Practice negotiations to develop new skills
• Receive individual feedback to enhance their performance
• Negotiate against the clock to balance time and outcome
• Demonstrate how to maintain good relationships while winning business
• Demonstrate how to negotiate improved outcomes for themselves, their clients and business partners.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

This interactive course will benefit professionals irrespective of their position and from any business sector where negotiating with clients, colleagues and business partners is part of their everyday job function.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Training Style

This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.

The course will combine the application of the basic techniques ensuring everything is covered, with more advanced skills to develop and enhance their negotiation style. Participants will have the opportunity to work on practical material to apply and negotiate in everyday situations, not just client scenarios. The training will also use training models that help with structuring negotiation context, i.e. not for quick scripted lines.

CPD Recognition

This programme may be approved for up to 7 CPD units in Related Fields. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.

Trainer

Phil Ingle

Phil Ingle has more than 30 years’ experience of training and presenting, including a long career in retail banking management. A Fellow of the Professional Speaking Association and holding an MBA in addition to a Master NLP Practitioner, he is well regarded as being human, dynamic and fun. This training has been delivered in 25 countries across Europe and the Middle East, with clients in at least 150 organisations, including 8 insurance companies, 7 banks, 5 energy services companies, plus hotels, automotive companies, retailers, agriculture, charities and public sector organisations.