ΠΕΡΙΓΡΑΦΗ

This course introduces Microsoft 365, an integrated cloud platform that delivers productivity apps along with intelligent cloud services, and world-class security. Participants will learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. Learn about cloud fundamentals, including an overview of cloud computing. 

Introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. Analyze how security, compliance, privacy, and trust are handled in Microsoft 365, Microsoft 365 subscriptions, licenses, billing, and support.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Option for on premises delivery

Course Outline

• What is cloud computing 
• Describe the shared responsibility model 
• Define cloud models 
• Describe the consumption-based model 

• Describe the benefits of high availability and scalability in the cloud 
• Describe the benefits of reliability and predictability in the cloud 
• Describe the benefits of security and governance in the cloud 
• Describe the benefits of manageability in the cloud 

• Describe Infrastructure as a Service 
• Describe Platform as a Service 
• Describe Software as a Service 

• Describe the differences between Office 365 and Microsoft 365 
• Describe how Microsoft 365 empowers workers in this hybrid world of work 
• Describe how Copilot for Microsoft 365 unlocks a new way of working 
• Explore Microsoft 365 tenant 

• Describe the productivity capabilities and benefits of Microsoft 365 
• Describe Microsoft 365 Apps 
• Describe work management tools in Microsoft 365 
• Describe additional Microsoft 365 productivity apps 

• Describe the collaboration capabilities and benefits of Microsoft 365 
• Describe how Microsoft Teams promotes collaboration and enhances teamwork 
• Describe the Microsoft Viva apps 
• Describe how Yammer helps communities connect and grow 

• Describe the endpoint management capabilities of Microsoft 365 
• Compare the differences of Windows 365 and Azure Virtual Desktop 
• Describe the deployment and release models for Windows-as-a-Service (WaaS) 
• Identify deployment methods and update channels for Microsoft 365 Apps 

• Describe the capabilities of Viva Insights 
• Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal 
• Describe the reports available in the Microsoft 365 admin center and other admin centers 

• Describe Microsoft Entra ID 
• Describe types of identities 
• Describe hybrid identity 
• Describe external identities 

• Describe Conditional Access 
• Describe Microsoft Entra roles and role-based access control (RBAC) 

• Describe Microsoft Defender XDR services 
• Describe Microsoft Defender for Office 365 
• Describe Microsoft Defender for Endpoint 
• Describe Microsoft Defender for Cloud Apps 
• Describe Microsoft Defender for Identity 
• Describe Microsoft Defender Vulnerability Management 
• Describe Microsoft Defender Threat Intelligence 
• Describe the Microsoft Defender portal 

• Describe the Microsoft Purview compliance portal 
• Describe Compliance Manager 
• Describe use and benefits of compliance score 

• Describe the offerings of the Service Trust portal 
• Describe Microsoft's privacy principles 
• Describe Microsoft Priva 

• Explore pricing models for Microsoft cloud services 
• Explore the billing and bill management options 
• Explore the available licensing and management options 

• Explore support options for Microsoft 365 services 
• Explain service level agreement (SLAs) concepts 
• Identify how to track the service health status 
• Explore how organizations can share feedback on Microsoft 365 services