Columbia Hotel Academy: F&B Service Professional Certificate - Foundation

Certificate students will acquire the basic skills required to be operational in a restaurant. A blend of guided practical workshops and on the-job application will help ensure the learner is work-ready upon completion of the certificate.

The learning methodology for the certificate includes a blend of knowledge-based learning and skill-based learning. Delivery of knowledge will be facilitated through the use of blended learning using digital content disseminated via a learning management system (LMS). You will be required to prepare for class by engaging with the digital learning before going to class.

The foundational knowledge that has been acquired via the digital material will then be reinforced in class time via active learning activities organized by a facilitator. Guided practical sessions under the supervision of a hotel professional in a mock-up kitchen and restaurant environment, mock-up front-office, housekeeping and laundry environment will facilitate the acquisition of competencies. Processes and standards of operations will also be distributed digitally so that you will have constant access to those standards for review and learning.

Columbia Hotel Academy Course: F&B Service Professional Certificate - Foundation

Trainers:

Goran Vulovic

Goran is innovative, diligent, conscientious, helpful, with great experience in hospitality industry. With almost 20 years of experience in the food and beverage he has participated in several hotel opening projects, as well as trend setting in the hospitality market. He has gained international hospitality experience in the USA and Chile, and with his innovative approach has helped develop certain standards and procedures within Disney Hotel industry. When he positioned himself as F&B manager, he  trained his employees on topics related to SOP, Up- selling, communication and product knowledge in Hotels and Restaurants. Privately he is a family guy, in love with nature, travel and hiking, and all that spiced with barbecue and movies. Alexia is a holder of a Hospitality Management Diploma and a Business Administration Bachelor Degree from the Hotel Institute of Montreux and Northwood University in Switzerland. She started her career in the Hotel Industry as a Management Trainee, giving her the opportunity to explore and expand her skills and knowledge in a Hotel’s operation. Since 2008 and until today, she is holding the position of the H.R Assistant Manager of Columbia Hotels & Resorts Ltd. Over and above she is a certified internal auditor of the Company’s IMS (Integrated Management System), as well as  the Safety & Health Advisor (ESSYP). Recently, she obtained the qualification of the certified trainer from VET by EHL (Ecole Hotelier De Lausanne) enabling her to train at the Columbia Hotel Academy the future Hospitality Professionals in subjects related to F&B Service and Rooms Division.

Alexia Ioannidou

Alexia is a holder of a Hospitality Management Diploma and a Business Adiministration Bachelor Degree from the Hotel Institute of Montreux and Northwood University in Switzerland. She started her career in the Hotel Industry as a Management Trainee, giving her the opportunity to explore and expand her skills and knowledge in a Hotel’s operation. Since 2008 and until today, she is holding the position of the H.R Assistant Manager of Columbia Hotels & Resorts Ltd. 

Over and above she is a certified internal auditor of the Company’s IMS (Integrated Management System), as well as  the Safety & Health Advisor (ESSYP). Recently, she obtained the qualification of the certified trainer from VETbyEHL (Ecole Hotelier De Lausanne) enabling her to train at the Columbia Hotel Academy the future Hospitality Professionals in subjects related to F&B Service and Rooms Division.