UoL Executive Education Center: Revolutionizing Customer Service in the Digital Era

In today’s rapidly evolving business environment, delivering exceptional customer service has never been more critical. The Revolutionizing Customer Service in the Digital Era seminar, hosted by the University of Limassol’s Executive Education Center, is designed to equip professionals with cutting-edge strategies to enhance customer satisfaction and boost profitability. 

This 100% subsidized training, approved by the Human Resource Development Authority (ΑνΑΔ) of Cyprus, offers an unparalleled opportunity for participants to transform their customer service models using the latest digital innovations.

In the digital era, customer expectations are higher than ever. Businesses face challenges such as meeting diverse customer needs, leveraging technology effectively, and maintaining consistent service quality across all touchpoints. This seminar addresses these issues head-on, teaching participants how to create impactful customer experiences that stand out in a competitive market. By rethinking the customer journey and integrating innovative technologies, businesses can improve service delivery, enhance customer loyalty, and ultimately drive revenue growth.

05/11/2024 UoL Training Course: Revolutionizing Customer Service in the Digital Era (100% Subsidized)

Dr. Paris Cleanthous, a renowned expert in Strategy and Marketing and Director of MBA and MPSM programs at UoL, will lead the seminar. With extensive academic experience, including positions at New York University’s Stern School of Business and Yale University, Dr. Cleanthous brings a wealth of knowledge to this program. His expertise in business strategy and innovation will help participants gain practical insights into the future of customer service.

The seminar will cover key areas such as customer experience mapping, service model innovation, and the application of technology to optimize service delivery. Participants will learn to identify customer needs, benchmark service performance, and implement solutions that add value. By the end of the program, attendees will have the tools to revolutionize their approach to customer service, creating a lasting impact on their organizations.

Don’t miss this chance to learn from industry leaders and transform your customer service strategy. Join us for an intensive and insightful three-day journey and receive your Certificate of Attendance from UoL. Visit the seminar page on MySeminars and fill out the 'I am Interested in this Course' form for the program coordinator to contact you for clarifications and support in your registration and access to ANAD subsidy.