ΠΕΡΙΓΡΑΦΗ

Communication is vital to management. Whether working for a manufacturer, restaurant, service firm, hospital, or software developer, somewhere between 70-90% of a manager's time is spent communicating. Organizational decisions are highly dependent on the quality and quantity of information being exchanged. Poor or incomplete information can negatively impact a manager's ability to successfully make decisions.

ΣΚΟΠΟΣ ΣΕΜΙΝΑΡΙΟΥ

This training course helps managerial employees and supervisors better understand the importance of communication skills in management and improve their own communication skills. The session assists participants in developing the confidence and competence they need to communicate with ease, influence others to achieve desired results, and have a lasting impact on the people around them.

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ

The perfect audience for this seminar would be managers, organizational/team leaders, supervisors, rising managers & supervisors, executives, and anyone else in charge of managing others.

ΠΕΡΙΣΣΟΤΕΡΕΣ ΠΛΗΡΟΦΟΡΙΕΣ

Topics to be Covered

Taking a Leadership Mindset Communication Skills for Leaders

• Adapting to different communication styles
• Active Listening
• Transparency-a culture of speaking openly
• Clarity in communicating responsibilities
• Empathy
• Giving and Receiving Feedback: The Risks and the Benefits

Communication Barriers

• Communicating effectively is easier said than done
• Common types of communication barriers
• Strategies for Improving communications with “Difficult” People

Developing Communication Skills

• The Powerful Influence of ‘Body Language’: Speaking without Words
• Getting Your Point Across: Know What to Say and When to Say It

How do Leaders Develop Communication Skills?

• The three components that leaders should focus on
• Finding a voice and being yourself
• Being genuine and authentic